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The Connected College: 2001-04 Technology Plan
Department Feedback
Academic Computing ServicesReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
We expect a change in service and role. Currently, ACS services centralized, (primarily) wired computing facilities. Students are bound to locations by equipment lacking in portability due to weight, size, and wires - electric and network. Students' access to equipment is also affected by economics and ease of use. The future of computing at TC3 (and everywhere else) is one of cheap, easy-to-use, and very portable wireless devices. No bigger than a magazine and only slightly heavier, these devices will be very easy to use and will exist in an environment of wireless - very aware - devices. As students move from room-to-room or building-to-building, their PCD (Portable Computing Devices) will become "aware" of available resources - Printing - Internet - ATM Machines, multimedia servers, etc. Growth will not be an issue since the need for additional "fixed" computing locations will be minimal. There will be an increase in the number of ”computing friendly” areas.
Our role will change from equipment/software management to more of an infrastructure management. Our services to students will be more distributed - given the more distributed, non-centralized population of users.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Academic Planning and ResearchInto what specific Areas of Focus do you see your part of the College fitting?
Informing, Supporting, Assessing Learners
The Office of Academic Planning and Research provides quantitative and qualitative information support for college decision making and planning activities. A fundamental goal is to provide objective, timely, high quality data, information, and analyses to the College and external community for use in initiatives to document and improve student learning.
Describe your vision of how your role in services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experiences for our students in light of those changes?
In the next 3-5 years, our department will be assisting the college to become more streamlined in providing support for student learning. This will include assisting with gathering and documenting evidence regarding institutional effectiveness. As the college becomes more and more computerized and online, the tools and processes adopted and used by IR staff will change accordingly.
Adoption of technological advances is and will continue to result in a dramatic increase in the amount of data being generated by the college. Our department will need to be involved in assuring the accuracy of the data at the time of entry, recommending innovative ways to collect the data. Our most important role will involve compiling and analyzing the data to formulate understandable “information” for the college community that is meaningful and useful. Finally, we will need to be generating reports in multiple forms and formats in order to communicate to the college community what we are continually learning about ourselves as an institution.
In order to accomplish this effectively, we will need to find ways to increase and maintain communication within our own office, as well as among other offices on campus. Computerization is required for much of this increased efficiency, and this is already happening in the college with PowerCampus and EnableOA to maintain student data and curriculum, for example. However we will need to begin to find ways to create accessibility among various programs, as well as to streamline existing programs, so that data can be entered one time and then be channeled to all appropriate programs for future processing and analysis. This will necessitate training various campus constituencies in how to fulfill their unique roles with the data and its management. This may also include having student enter much of their personal data via their web portal “My TC3” for registration, enrollment, financial aid and billing, and course and instructor evaluation. Our experience has shown that compliance with such processes is low unless people believe that the process is convenient temporally as well as ergonomically. In fact, if they perceive the new procedures to actually save them time and/or energy, they are even more likely to comply. Therefore we feel the conflict between the importance of having programming running smoothly prior to its introduction to the college community, and the importance of implementing programming as soon as possible in order to keep current with academia as a whole and to offer our students the highest quality education we possibly can.
In supporting this vision, what do you see as the short- and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, software, etc. and consult with technology staff if you need assistance.?
Alumni/DevelopmentRole linked to
Narrative
Budget and Finance OfficeReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
Generally, I believe that more information will be communicated and available instantly using electronic methods (email, web access, etc.) I expect most disbursement of funds to students will also be electronic, rather than using paper checks. Getting the student “set up” properly will be of key importance. After that students with no questions or issues may not have very much contact with administrative offices. Hopefully support staff will be able to devote more time to individuals who need varying degrees of guidance. The key to making the “information age” work is access and accuracy. Students need to be able to access the information they need and the information they receive must be as accurate as possible at the time they receive it.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Center For Career and Educational PlanningThis is a list of some of the ideas that have been discussed regarding technology and the Center. We are heavily involved in informing/recruiting, enrolling, assessing, and advising learners. We support the ideas your group has suggested in your report as good directions. We are particularly interested in many of the possible applications of the web with our work.
Computer Information Systems and Computer ForensicsReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
We hope to have specialized CIS & CFOR computer labs with software and hardware for their specific use only, in addition to labs open to all TC3 students.
More emphasis on wireless communication, more courses via the Internet. More courses in Internet technology, including learning how to set up a server, setting up an e-business site, etc. We will need hardware and software to support this. We will upgrade3 existing software and programming languages. As new languages and software are introduced, we will need to purchase them.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Both need tutor/lab monitor space Computer Science ProgramFive years ago, it would be very difficult to imagine the College’s dependence on the Internet, how much faster new machines would be, and the number of versions of new software that would be introduced. In the same way, it is hard to plan to 5 years in the future. We know, however, we will need updated machines and software and Internet connections and more servers. Both in the school in general and in my program, we will need more closed labs and more seats in the open lab. My computer classes are lecture-lab and require a closed lab for the lab section. I have been pleased that the number of closed labs has been increasing in recent years. If the many statistics classes would start using MINITAB, more closed labs would be needed.
We will also need new versions of software in the Computer Science program. This has not been a particular problem in the past.
We may need a required network class in the CS program. Some of our students take the CIS course now, but it doesn’t transfer. This would require a specialized lab.
Many schools give every student an e-mail account that they use while they are at the College. Then administrators and faculty have an easy way to reach students without the mail. This has never been done at the College, and I feel that it would be beneficial, however, it would require more resources.
Continuing EducationReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
In light of our mission to meet the needs of clients in business and industry via asynchronous learning, we can expect continued growth in the areas of computer training, both on-site and at the extension centers. To be competitive with other providers, we will have increasing demands to be flexible.
More specifically, the Continuing Education Department will need to do the following to facilitate this learning method:
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Counseling and Career ServicesI would like to support the ideas listed in your report. The integration portal, kiosks, and enhanced web based services make sense. Our office connects with learners at the very least in the areas of assessing, advising, engaging, supporting and forwarding. Our discussions, including one meeting with Eric Howd support continued development of our departmental web site and other uses of technology in direct service and in developing administrative support.. Our needs will include:
More Computers for student use in the CCIC. Perhaps accomplished as staff computers are replaced. I imagine many of our print resources will continue to be replaced by technology.
Web Content Design: Implement the transfer of pertinent aspects of the Center's resources into online/interactive content. These aspects all point to the fact that the Center must be involved in all aspects of the Portal development. Such areas could include:
Basic record keeping: Transfer any "hand-entered" data into a software/database driven format.
Educational Technology Services/Media ServicesReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked. Engaging Learners
**It’s likely that Educational Technology Services could have a role linking it to virtually all of the processes indicated to the extent that it remains involved in the design, operation, and management of the College’s portal pages.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
With regard to the future of audiovisual program delivery, we envision that most, if not all, education-related programming will be in digital format and will be delivered via digital networks as opposed to the physical formats, e.g., videocassettes, which have been the norm in the past. This creates opportunity for using a standard PC and peripheral set-up in each classroom as an integrated device for preparation, access, and delivery of programming in the classroom.
Rather than paying for the purchase of instructional programs, we will be accessing programs that are stored on servers and delivered via network streaming or downloading and paid for on a subscription or pay-per-use basis. This suggests the ability to provide a much richer array of instructional programming for use in the classroom or elsewhere. It also carries significant implications for internal (LAN) and external (Internet) bandwidth considerations.
Faculty will have the ability to record classroom lectures, special programs, and guest lecturers in digital video format and to archive them for easy storage and subsequent retrieval by students.
As for asynchronous distance learning via the web, there will be a move toward a greater variety of hybrid or blended courses that incorporate both face-to-face and asynchronous, online components. Learning opportunities may become less formalized in their structure, and the College may need to look at more competency-based assessment measures in addition to traditional methods of measuring achievement.
Faculty and students as well will have the ability to use web cams for desktop videoconferencing or groupwork in the distance learning environment.
Students will have access to a growing variety of electronic texts, being able to access and/or download the electronic equivalent of today’s textbooks and accessing and/or borrowing e-books through the Library gateway.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Electrical Technology ProgramReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
I see myself getting more involved in recruiting students into the Elec. Tech program. I will continue to meet with area Elec. Engineers to keep the program current. Generally, this means moving to more electronic circuit simulation and automated design. Students graduating from the program need to continue to be proficient at using advanced software tools and using a PC for automated data acquisition and control.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Engineering Science and Construction Technology ProgramsAs you know for the next year Ensc. will continue to phase in courses tar are taught simultaneously at Cayuga Community College. While equipment and technology for this endeavor are in place, I expect that the concept will be refined and improved. An avenue I see possibly opening is the transmission of real?time transmission to not only distant classrooms but also to PC at students' homes and workplaces.
I also see the efficacy of several PC stations for Engineering Science and Construction Technology located in the materials lab. Specialized software and accessories could be installed for use in such applications as Math?cad for Engineering Science and GPS and GIS applications for Construction Technology.
English/Liberal Arts and Humanities/Communications & Media Arts ProgramsMembers of my group are closely linked to all of the following areas: informing learners, enrolling learners, assessing learners, advising learners, engaging learners, supporting learners, connecting learners, and forwarding learners. Student learning, however, is our primary concern. As we know, teaching / learning methodologies continue to be significantly affected by changes in technology. In addition, current brain-research is informing our teaching methodology in ways that require creative use of existing and future technologies
The changes we will experience in the next two to five years seem to fall into the following two categories:
Part 3 Our short-term and long-term objectives suggest the following computer information and technology needs:
Part 4 – Please note: I’ve included the following direct feedback from those in my group who responded to my call for information. Some of the material is redundant, but I wanted to make sure we didn’t leave anything out!
From Rick Grossman:
Students who do not own a computer and or who can't access the Internet from home are at a significant disadvantage. Students should be assisted by the college in the selection of appropriate computer hardware and software. Financial aid should be available for the purchase of these items. Low cost computer systems (including laptops)should be available to lease. Technical support should be provided to students at no cost.
It is confusing and time-consuming for students to access TC3's web-based information and services. The "my TC3" portal system should be implemented as soon as possible. Students should be able to receive instruction in how to set up and use the system. Appropriate groups should determine what information all students should have access to and create standard forms for this information. Faculty and staff should be required to provide and update the information on a set schedule.
Many students wish to accelerate the pace of their learning but are unable to do so because of the constraints of our current schedule and the limitations of the SUNY Learning Network. The students should have the ability to take courses at a wider variety of times and formats. The college should develop asynchronous web-based courses in a standardized format that can be taken by students during summer sessions, intersessions, and as independent studies. “
From Annette Bell:
From Chris Xaver:
Chris writes, “I see our students interacting more with students in photography and graphics. I see them working on joint projects in a common space. I hope to have more audio technology space here in the college. Bigger and better radio studio and on-campus radio station. I also would like to see a multitrack recording studio. I hope to get web-based media courses online quickly with a downstreaming audio/video course starting in the fall. I also see us working more closely with Dr. Ted Fay of Cortland State. I believe this alliance may ultimately produce a sports media concentration specialty here at TC3. To start TV channel and radio channel at TC3 24 hours a day. Using CDs/DVDs to help students create more affordable and user-friendly resume tapes.” Short-term technology needs: “hardware and software for the downstreaming course along with technical support. CD burners, DVD technology will need to be purchased and incorporated into classes. Tech support included. A server or two dedicated to the communication program dedicated to the COMM program for storage of numerous video and audio files. Automatic equipment (hardware) used on PC to run TV/Radio facilities 24/7.
Long-term technology needs: “a technology person to maintain all this equipment. Similar to an engineer but more computer-oriented. Kind of like the Visual Arts (photo, graph, comm., web) own personal IT. Long-term I envision the COMM department working with distance learning to create more / better interactive video on-line courses using technology we’re only dreaming of today (bandwidth too).
Environmental Studies ProgramReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
Implement TC3's participation w/the Cornell Global Seminar.
In supporting the vision expressed in No. 2 what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Hotel and Restaurant Management ProgramReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
In order to stay competitive with other hospitality programs, we must expend our ability to give students hands-on experiences in both food preparation and front office management.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Human Services ProgramReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
Advising Learners – Registration and academic advising over the Internet. Career counseling as well. I would like to see academic degree worksheets on-line so that academic advisement may be enhanced.
Engaging Learners – Communication (on-line) regarding internships between professor and intern and supervisor.
In class videotape equipment with large portable monitors and camera equipment. Remote control of UCP. All equipment needed in classroom to implement Interpersonal Process Recall teaching system.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Information Technology DepartmentWith input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed). Learning Assistance Services/Baker Center for LearningAreas below to which your department or area of the College is most closely linked:
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do differently in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes?
Increase in web-based services to provide assessment, support, and coursework to students anytime, anywhere (including placement testing)
Recognizing that all students do not best process information in the same ways, including traditional linguistic formats, we should have extensive availability of hardware and software technology to provide alternative learning/processing experiences for students, including voice input and output to provide material in formats most easily accessed by individual students – scanners, screenreaders, e-text access, Inspiration, etc.
More and more students will carry notebook computers and need access to Internet resources – preferably wireless.
Larger numbers of students will study foreign languages and need access to technology-based support including virtual “language labs.”
Maintain currency and increase availability of adaptive technology for students with disabilities.
Increased number of private testing rooms with adaptive computer and tape recorder technology
Smart card scanning technology to monitor use of services. Currently students fill out a slip and the information is put into a database by person power.
In support the vision expressed in number 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, software, etc., and consult with technology staff if you need assistance.
LibraryAreas of Focus that relate to the library:
Our vision of how the library’s role will change over the next three to four years:
Short Term Technology needs
Math/Science ProgramThe faculty in our program area are involved in advising, engaging, supporting and connecting learners.
In the next 3?5 years, I see us using a wider variety of AV materials and software to help our students learn. In some cases, in the laboratory exercises, students will be learning to use computers or calculators (CBL systems) to gather and analyze data. In mathematics classes, students will continue to use graphing calculators to learn about many mathematics topics, not just graphing.
A final note:I did ask for input from the other math/science faculty, and with the exception of one comment made in jest, I had no needs expressed to me by the other members of the group.
Nursing ProgramIn the next few years our department sees its needs as supporting the increased involvement of our students with using technology to enhance their learning. We see the students becoming more involved with using chat rooms and web boards, designing teaching projects for community populations and using more interactive software in the computer lab. There is also a possibility the program will be involved with using a total testing package from Educational Resources Inc. which will necessitate students doing these tests on computers.
Social Sciences Program
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
We will need to continue to prepare students to succeed in the information age. This includes process involved in educational institutions as well as the employment arena. Most of our students transfer to four-year colleges so we will continue to ensure success in this area and expand our assessment of their learning.
We must recognize flexibility will be needed in relation to student schedules, desires and backgrounds. An increasing number of our students will possess refined computer skills and knowledge of the Internet. We must adapt and expand our approaches to learning accordingly. We are already implementing such processes and changes through our Web based courses, our Capstone course, and SOCI - 101. Information Literacy assignments have been increased dramatically and will continue to do so.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Short-term technology needs (next 1-2 years)
Long-term technology needs (next 3-5 years)
Travel and Tourism ProgramReview the descriptions of the Areas of Focus on the attached documentation and check the area or areas below to which your department or area of the College is most closely linked.
With input from those in your department or area, please write a brief narrative describing your vision of how your role or your services will likely change in the next 3-5 years. Specifically, what do you expect to do different in response to changing demands and in an effort to provide the most effective services or experience for our students in light of those changes? (Please attach more pages if needed).
I expect that there will be more and more emphasis in accessing information electronically. Also, it is possible (perhaps probable) that one or more travel & tourism courses will be taught on-line in the future.
In supporting the vision expressed in No. 2, what do you see as the short-term and long-term role of computer and information technology in meeting those needs? Please be as specific as possible in terms of systems, networking needs, hardware, and software, etc. and consult with technology staff if you need assistance. (Please attach more pages if needed).
Short-term technology needs (next 1-2 years)
Long-term technology needs (next 3-5 years)
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